Refund Policy

📦 Refund Policy – shopviralway.com

100% Satisfaction Guaranteed
We stand behind every product we sell. If you're not satisfied for any reason, we make returns and refunds easy.

✅ Eligible Refunds

You can request a refund or exchange within 30 days of receiving your order. No need to return the item in most cases — we believe in hassle-free resolutions.

🚨 You qualify for a refund if:

• The item arrived damaged or defective

• The item didn’t arrive within 30 business days

• You simply changed your mind (yes, we’re that flexible!)

🔁 How to Request a Refund:

Just email us at support@shopviralway.com with your order number and issue. Our team will respond within 24–48 hours.

We may ask for a photo of the product if it's damaged or defective. In most cases, you can keep the item and still get your money back.